1. Scope of this policy

This Privacy Policy describes how Ascent Healthcare collects, uses, discloses, and protects personal information when you visit ascentpnw.com, contact us through the website, subscribe to communications, or apply for a position.

This policy does not replace any Notice of Privacy Practices that may apply to protected health information under the Health Insurance Portability and Accountability Act of 1996, commonly called HIPAA. See the Health information section below.

2. Information we collect

Information you provide

• Contact information: name, email address, telephone number, company or organization, and the content of your message.
• Career information: résumé, employment and education history, professional qualifications, the position sought, and other information you choose to include with an application.
• Communication preferences: choices related to email or text messages and records of your consent or opt-out request.
• Other information: any information you voluntarily provide to us through the website or in follow-up communications.

Information collected automatically

When you use the website, we and our service providers may collect technical information such as your Internet Protocol address, browser and device type, operating system, referring page, pages viewed, approximate location derived from an IP address, and dates and times of visits. We may use cookies, pixels, logs, and similar technologies for website operation, security, analytics, and performance.

3. How we use information

We may use personal information to:

• respond to questions, requests, and business inquiries;
• provide, maintain, secure, and improve the website and our services;
• evaluate candidates, administer recruiting, and communicate about employment opportunities;
• send communications you request or consent to receive;
• detect fraud, abuse, security incidents, and technical problems;
• comply with legal obligations and enforce our agreements; and
• create aggregated or de-identified information that does not reasonably identify an individual.

4. How we share information

We do not sell personal information for money. We may disclose personal information in the following circumstances:

• Service providers: vendors that support website hosting, security, analytics, forms, customer relationship management, email and text communications, recruiting, document storage, and other business operations. They may use information only as permitted by their agreements with us and applicable law.
• Professional advisers and business partners: when reasonably necessary for legal, accounting, insurance, operational, or partnership purposes.
• Legal and safety purposes: when we believe disclosure is required by law or reasonably necessary to protect rights, safety, property, users, or the public.
• Business transactions: in connection with a merger, financing, reorganization, sale of assets, or similar transaction, subject to appropriate safeguards.
• At your direction: when you ask us to share information or otherwise consent.

5. Cookies and analytics

Cookies and similar technologies help the website function, remember preferences, understand traffic, and protect against misuse. You can use your browser settings to block or delete cookies, but some website features may not work as intended.

Where required by applicable law, we will honor recognized universal opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal. We do not respond to older “Do Not Track” signals because no uniform industry standard applies to them.

6. SMS, email, and mobile information

When you provide your mobile number and affirmatively opt in to a text messaging program, you consent to receive recurring SMS or MMS messages from Ascent Healthcare at that number. Depending on the program you join, messages may include responses to inquiries, appointment or service-related information, operational updates, recruiting communications, and, only when you separately choose to receive them, marketing or promotional messages.

• Consent: SMS consent is optional and is not a condition of purchasing goods or services or submitting a website form.
• Frequency: Message frequency varies based on your interactions with us and the program for which you opted in.
• Rates: Message and data rates may apply.
• Opt out: Reply STOP to any message to unsubscribe. We may send one final message confirming your opt-out.
• Help: Reply HELP for assistance, call (503) 430-1777, or email info@ascentpnw.com.
• Re-enrollment: After opting out, you may enroll again through the same method you originally used to opt in.

We maintain records of messaging consent and opt-out requests as reasonably necessary to operate the program and meet legal and carrier requirements. Email recipients may use the unsubscribe link in a marketing email. We may still send non-marketing communications when permitted by law.

Additional messaging terms are available in our Terms and Conditions.

7. Job applicants

We use applicant information to review qualifications, communicate about current or future opportunities, coordinate interviews, conduct permitted screening, make hiring decisions, and satisfy legal and recordkeeping obligations. Please include only information relevant to employment and do not place medical information, government identification numbers, financial account information, or other highly sensitive data in your résumé or application unless specifically requested through an appropriate secure process.

Applicant information may be shared with employees, contractors, advisers, and service providers involved in recruiting and hiring. We retain it for as long as reasonably necessary for recruitment, compliance, dispute resolution, and consideration for future roles where permitted by law.

8. Health information and HIPAA

Some information handled by Ascent Healthcare in connection with patient care may be protected health information governed by HIPAA or other health privacy laws. When those laws apply, the applicable Notice of Privacy Practices, rather than this website policy, describes how that information may be used and disclosed and explains the rights available to patients.

General website forms and ordinary email may not be appropriate for sensitive health information. To request medical records, contact the nursing facility that maintains the records, as described on our Contact Us page. To request an applicable Notice of Privacy Practices or ask a health privacy question, contact us using the information below.

9. Data retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, recruiting, maintaining business and legal records, resolving disputes, and meeting legal obligations. Retention periods vary based on the type of information and the reason it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure, so please use care when deciding what to send online.

10. Your privacy choices and rights

Depending on where you live and subject to legal exceptions, you may have the right to request access to personal information, obtain a portable copy, correct inaccuracies, request deletion, obtain information about certain third parties that receive personal information, or opt out of certain sales, targeted advertising, or profiling.

To make a privacy request, email info@ascentpnw.com with the subject “Privacy Request,” call (503) 430-1777, or write to the address below. Describe your request and the relationship through which you interacted with us. We may need to verify your identity before responding. If we deny a request, you may reply to appeal the decision where applicable law provides an appeal right.

You may use an authorized agent where permitted by law. We may request proof of the agent’s authority and may need to verify your identity directly. We will not discriminate against you for exercising an applicable privacy right.

11. Children’s privacy

This website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information to us, please contact us so we can review and address the situation.

12. Third-party links

The website may link to services operated by other organizations. Their privacy practices are governed by their own notices, and we encourage you to review those notices before providing information.

13. Changes to this policy

We may update this policy to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top identifies the latest revision. Material changes will be communicated as required by law.